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Responsible Beverage Server Training Requirements

Wisconsin Responsible Beverage Server Training Requirements

Approved by the Texas Alcoholic Beverage Commission (TABC)



If you think that a server or bartender's only responsibility is to serve your food and drinks in a timely fashion, think again. People who work with alcohol service and/or sales must not only be able to remember your food and drink orders, but also ensure that you aren't drinking too much, or that you aren't a minor attempting to purchase alcohol illegally, or that you aren't already intoxicated and posing a threat to yourself and your fellow customers. Alcohol, while an enjoyable drink for many, can quickly devolve into a poison when over–consumed... and can become a speeding killer when mixed with the power of an automobile.

Because alcohol service is such a slippery slope, the state of Wisconsin requires all of its servers and bartenders to be well-trained in all of the issues surrounding the responsible furnishing of alcohol to the public. Anyone who handles alcohol must meet Responsible Beverage Server Training requirements so that they can do their part to ensure the safety of customers and fellow employees alike.

Learn it online with SellerServer

Alcohol Server Training Requirements

In order to be hired at an alcohol seller/server establishment in the state of Wisconsin, all employees must complete a Wisconsin Responsible Beverage Server training course. These courses instruct business owners, managers, and employees in the responsible service and sales of alcohol to the public.

The Wisconsin Department of Revenue (DOR) mandates completion of a training program, and certifies vendors/providers to supply these training materials either on an individual basis or through group training provided by the business itself... but either way, the course must be 100% certified by the DOR and meet all predetermined requisites for the education of responsible alcohol service.

The Seller Server Training Courses

Seller Server provides Responsible Beverage Server Training to businesses and employees throughout the state. The online course meets all Wisconsin DOR requirements for training servers.

In each of these courses, you will learn the following DOR-required topics:

  • Alcohol beverage laws
  • Signs of intoxication
  • Methods for safe serving of alcoholic beverages
  • How to properly check identification
  • How to spot fake or false IDs
  • How to safely refuse service to intoxicated customers and/or habitual drinkers

Penalties for Illegal Sales

Aside from civil penalties that may come from physical harm such as DUI-related crashes, alcohol poisoning or death, etc., there are criminal charges that could be assessed for the illegal sale or service of alcohol. These include:

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Why Is Training So Important?

Every single day on the job, servers and bartenders are faced with the task of serving a highly dangerous substance to customers who may or may not be responsible enough to drink it. It is their duty to ensure that someone doesn't get too intoxicated, walk out the door, get behind the wheel of a car, and kill themselves or someone else. If this was to happen, the establishment could be held criminally liable for allowing that customer to be over-served. Similarly, the staff and business can be held responsible for serving to an underage patron, and even hold responsibility if an inebriated customer starts trouble with other patrons, and someone consequently gets hurt.

Proper training helps servers prevent these situations from occurring by equipping them with the skills to identify these types of customers beforehand. But if a dangerous incident was still to occur on the premises, the requirement to complete an alcohol server training course shields the establishment itself from any responsibility in the matter. Since the employee had been required to learn and execute the proper serving skills, the onus is on them, not the business. This is a huge reason why the course has been mandated by the state – not only to protect customers from themselves, but to protect businesses from irresponsible customers as well.