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Applicable for Existing Student/Customers Only
Introduction:

This privacy policy governs the information collection practices of SellerServer.com's website. The policy below explains how we collect and use the personal information you provide through the website when interacting with it. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Information Collection:

SELLERSERVER.COM is the sole owner of the information collected on its web site. SELLERSERVER.COM collects contact information (including, name, address, email, and phone number), personally identifiable information (including SSN and date of birth), and demographic information (including zip code and gender). We will not use or sell this information to promote products or services or in ways different from what are disclosed in this statement. We will deny requests for marketing, scholastic, demographic, or other information requests from entities that could derive commercial or social benefits from such data.

Information Use:

The contact information we collect is used to send the user information about our company and its services and also to help us access your record in case you are experiencing technical difficulties while taking the course. The personally identifiable information we collect online is used for verification of your identity while taking our online course to prevent fraudulent use and for accurate certificate processing. While taking our course online, verification questions will appear on the screen asking you to identify yourself. The correct answers to the questions are based on the information you provided us with during enrollment. Students will be logged out of the course if a question is answered incorrectly. Students can then sign back in and begin where they left off. They will have 3 attempts to correctly answer the questions; after 3 failed attempts, the student will be required to start a new course.

We also use demographic information for marketing and communication purposes. You may opt out of marketing communications from SELLERSERVER.COM at any time.

Registration:

In order to complete the registration process, a customer is required to provide personal information (such as name, address, social security number, email, and phone number). This information is used to communicate with the customer regarding the services on our site for which they have expressed interest.

Payment:

In order to process your order we will ask you to provide personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es). Credit card numbers are used only for processing payments and are not used for any other purposes. Your personal information is used to get in touch with you if we have trouble processing an order. Our website does not save your credit card information after the transaction is processed. Your credit card information is saved by a third party service provider that we use for credit card processing services and with which we maintain a written agreement to ensure appropriate security and confidentiality measures are in place to safeguard your personal and financial data. We will not authorize the release of your personal or financial information to anyone not directly involved in processing the transaction.

Third Parties:

SELLERSERVER.COM does not provide or sell personal or demographic information about our customers to any outside third party for their own use. For example, service providers like postal services or credit card processors are not permitted to use your personal information for their own use. Information provided by our customers, or personal information obtained from public databases for validation purposes, is used exclusively for the purpose of the desired service.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our website, or as required by law.

Refer-A-Friend Program:

SELLERSERVER.COM has created a REFER A FRIEND Program, which may be applicable to some of our courses. When applicable, participation in the REFER A FRIEND Program may require users to submit personal information about themselves and their friends (collectively "Users"), including name and e-mail address. The personal information will be collected, processed and used in accordance with this Privacy Policy Statement and the program Administrator's Privacy Policy which can be found at http://www.nextbee.com/privacy.htm.

We do not utilize any information processed through the REFER A FRIEND program. The information gathered and processed by the REFER A FRIEND script is purely used as intended and will never be used in any way other than to facilitate the intended purpose of allowing an individual to make a referral. The personal information may be used by SELLERSERVER.COM or Administrator, on SELLERSERVER.COM's behalf, to contact Users with regards to participation in the Program and to receive communications from SELLERSERVER.COM. If you register for the Refer a Friend program, you may receive promotional communications. You can opt out of these by unsubscribing through the link in the email.

Log Files:

In common with the majority of websites you visit, this site employs log files. These log files record data from visitors to this site. The data gathered is non-personal and may include things such as your: internet protocol (IP) address, browser type, internet service provider (ISP) name, entry and exit pages, platform type, date/time stamp, and number of clicks. We use IP addresses to analyze trends, administer the site, track customer's movement, and gather broad demographic information for our exclusive use. IP addresses are not linked to personally identifiable information. Occasionally we may need to disclose aggregate statistics from our logs that do not contain personally identifiable information, when dealing with service providers, affiliates or business partners.

Cookie/Tracking Technology:

SELLERSERVER.COM makes use of third party technology, including tracking technology and use of cookies. A cookie is a piece of data stored on the user's hard drive containing information about the user. In addition to our own cookies, some third party cookies may be set. These cookies are for marketing and statistical analysis only; these third party data cookies do not contain any personal information. If a user rejects any cookie, they may still use our site. This will not limit the user from any portion of the site. For this purpose our persistent cookies are tied to personal information, but do not contain or expose your personal information to others. We accumulate and report anonymous, aggregate, statistical information on our web site usage to a third party vendor for website usage analysis, but this does not contain any personally identifiable information about you.

Security:

This website takes every precaution to protect our customers' information. When customers submit sensitive information via the website, the information is secured both online and off-line.

When a customer is required to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and secured using industry-leading encryption software. You can verify this by looking for a closed lock icon at the bottom of your web browser (while on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are browsing a non-secure page), or looking for "https" at the beginning of the address of the web page.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer information offline. All of our customers'information, encompassing more than the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers'information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

Special Notifications:

SELLERSERVER.COM courses are designed to generate email notifications at certain intervals throughout the course. These emails are exclusively related to the products and services offered through www.sellerserver.com, and may be in conjunction with services subscribed to by the customer.

SELLERSERVER.COM email newsletters are intended to keep users informed of SELLERSERVER.COM new products and special features that are available. Additionally, when you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your inquiries.

If you receive an email and want to be removed from the email list, we provide instructions on how to unsubscribe so that you will not receive any other messages from us.

Your Access To and Control Over Information:

Generally, you can do the following at any time by contacting us via the email address or phone number given on our website:

  • Opt out of some or all future communications from us;
  • Change/correct any data we have about you;
  • Express any concern you have about our use of your data;
  • Delete any data we have about you, except as required by law *.

* SELLERSERVER.COM may be required (by law or otherwise) to keep your Personal information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archived/backup copies for our records or as otherwise required by law. All retained data will continue to be subject to the terms of the applicable privacy policy for the Service.

Links to Other Sites:

For your convenience, this site contains links to other websites. SELLERSERVER.COM is not responsible for the privacy practices or the content of linked websites not administered by SELLERSERVER.COM, and this Privacy Statement does not apply to these linked websites. Each website should be checked for its own privacy statement.

Corporate Information Requests:

Any company wishing to do business with SELLERSERVER.COM has the option of requesting information on creating a corporate account and setting up a training program for their business/employees. The company may supply their information via our "Business Accounts" feature, which is then emailed to our sales department, where we will contact the company further to offer programs and products specialized for their services.

Notification of Changes:

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a notice on our website for 30 days.

Contacting the Website:

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can please:

  • Contact us at: Sellerserver.com, 7324 Southwest Freeway, STE 1900, Houston, TX 77074
  • Send an email to:privacypolicy@sellerserver.com
  • Call Customer Support at: (866) 378-1587