Frequently Asked Questions
The course cost will vary per state. You will not be charged for certificate delivery unless you
have upgraded your shipping option.
You may pay by Visa, MasterCard, American Express, Discover, and Diners using our secure servers. The charge on
your account will be listed as "US Interactive."
You may also choose to pay by check or money order. If you elect to pay by check or money order, please make
checks or money orders payable to US Interactive, and be sure to include your name and address so we
can more easily match your payment with your account.
You may send your check or money order to:
US Interactive/Course Tuition
13805 West Rd Suite 200
Houston, TX 77041
Note: If you choose to mail a payment, your certificate may be delayed as a result.
The course is approximately 4 hours in length.
Once you create an account, you will be directed to the course signup page. If you have
difficulties, you may call 800-505-5095 to speak with a customer service representative.
The benefit of an online course is it being available 24 hours a day, 7 days a week, 365 days a year.
Certificates of completion are mailed out within five (5) business days of successful course completion.
We can provide proof of your course completion immediately via fax. Please contact customer service at 800-505-5095.
Use the access code provided during registration to re-enter the course or call 800-505-5095 for
customer assistance.
Yes. Call customer service at 800-505-5095.
Your certificate is valid for two years. When your certification card expires, you can re-certify by completing
the course again.
Minimum System Requirements
Hardware
- Sound card
- Speakers or headphones
- Mouse or other pointing device
- Screen resolution 1024x768
- 56K modem
-
Windows users:
- 450 MHz Intel Pentium II processor (or equivalent) and later
- 128 MB RAM
-
Macintosh users:
- 500 MHz PowerPC G3 and later
- 128 MB RAM
Software
- Macromedia Flash™ Player 8
- Cookies must be enabled
- JavaScript must be enabled
-
Windows users:
- Microsoft Windows 98
- Microsoft Internet Explorer 6.0, Firefox 1.x, Mozilla 1.x, Netscape 8.x, or Opera 7.11 and above
-
Macintosh users:
- Mac OS X 10.1.x
- Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, Opera 6.x, or Safari 1.x and above
Recommended Requirements
- Broadband internet connection (DSL, T1, cable modem, ISDN)
- Adobe Flash™ Player 9
- Windows XP, Microsoft In ternet Explorer 7.0 and above, Firefox 2.x, Mozilla 1.x, Netscape 8.x and above, Opera 8.x and above
- Mac OS X 10.1.x, Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, Opera 8.x, or Safari 1.x and above
This course contains animated demonstrations and videos, for which you will need Macromedia Flash player version 7+. This
player can be downloaded and installed at no cost from Macromedia. If you are having difficulty with the Flash player, please
check that you the latest version of Flash player installed for the platform and browser you are running and minimize the
number of other application running while viewing the course.
If you have questions about your system or have problems as you take the course on your system, please contact our
customer support staff.